MemorialDocNow Inteview with William Manzie
Are you not feeling well? Is your eye looking a little pink? Are you experiencing flu-like symptoms? Well, no need to make an appointment, the doctor will see you now through your computer or mobile device. Memorial Healthcare System has unveiled a direct-to-consumer tool, called MemorialDocNow, which provides consumers with the ability to connect 24/7 with a Memorial doctor and get diagnosed online for non-emergency cases quicker than if the patient was sitting in the emergency room seeking that same level of care. In some cases, the $49 fee to connect with MemorialDocNow may be even more affordable than a co-pay for ER or Urgent Care visits. “We are providing consumers a direct connection to doctors and the ability to access immediate care by taking advantage of today’s technologies,” said William Manzie, administrative director of Telehealth Strategy for Memorial Healthcare System. “MemorialDocNow, and many of the other initiatives we will offer in the future through our Telehealth program, provides easy to use applications for consumers, and more importantly, access to care anytime, anywhere.” Consumers and patients who want to use MemorialDocNow may download the mobile application onto their smartphone or tablet. It is available, at no cost for Apple and Android devices. The service is also available through the website, MemorialDocNow.com where consumers can create a profile and sign in for a consultation, similar to the mobile application. To deliver this service, Memorial Healthcare System teamed up with American Well, a national telehealth technology and services company.